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FAQ

FAQ about the secure online diary and free private journal monkkee

The most frequently asked questions about the secure online diary and free private journal monkkee are answered here.

What can I use monkkee for?

At monkkee you can write private entries of all kinds, safely encrypted and protected from prying eyes. The secure online diary serves as a personal diary or journal, virtual notebook or storage location for spontaneous ideas and thoughts. In order to use monkkee all you need is an Internet connection. You can access your data from anywhere on the web.

Will my data be transferred and stored securely?

The secure online diary monkkee uses state-of-the-art security standards to safely transfer and store your data. For example, your data is only transmitted in encrypted form and is stored on secure servers in Germany. The encryption of your data takes place directly on your computer or mobile device, i.e. before being transferred to the server. With this approach monkkee set themselves apart from other providers who do not encrypt user data at all or only provide server-side encryption.

Learn more about monkkee’s unique security concept.

Can my entries be read by others?

No. monkkee can only be used in private and only you can read your entries. As a matter of principle, the application does not offer any features that allow publishing or sharing of entries. This ensures that your data remains safe from prying eyes. Just as in a good old paper diary.

Why is there no ‘Forgot password’ function?

monkkee uses client-side encryption. This means that encryption occurs before the data leaves the computer of the user. So no unauthorized users, not even monkkee employees, can access your data or your password. As a side effect, it is not possible to retrieve your password or assign a new password in case you forget it.

If you are not sure whether you can remember your password, we recommend that you set up a password hint. In case of emergency, you can then use the function ‘Send password hint’ to have your password reminder sent to your email address.

Does monkkee also run on my smartphone or tablet PC?

Yes, all common mobile browsers are supported so that monkkee’s complete range of functions can also be used on smartphones and tablets. There are, however, no plans to develop a dedicated mobile app in the near future.

Which browsers are supported?

monkkee works with the following browsers: Firefox (from 3.5), Chrome, Internet Explorer (from 10.0), Safari (from 4.0), Opera (from 10.6), iOS Safari (from 5.0), Blackberry Browser, Opera Mobile (from 11.0), Chrome for Android, Firefox for Android.

How can I print or export my entries?

Use monkkee’s print function to print individual or several previously selected entries.

Use monkkee’s export function (under Settings > Export) to download your journal entries as one file and store them as clear text on your computer. The following export formats are available: HTML, PDF, Markdown, JSON and XML.

At the moment, monkkee’s PDF export only supports the first 256 characters of the Unicode character set, i.e. mainly the Latin alphabet. Some special characters (e.g. the € sign) and languages (e.g. Cyrillic, Arabic, etc.) cannot be displayed in PDF format.

If your character set is not supported, but you would still like to create a PDF file of your journal, there is an alternative – the Chrome browser. Follow the steps below to convert your monkkee journal into a PDF file using Chrome:

– Install Chrome, or, if Chrome is already installed on your PC, access your monkkee journal via Chrome.

– Tick the journal entries you would like to export to PDF.

– Click the print symbol. A print window opens.

– Click “Print” again. This will open the print view of Chrome.

– Select the option “Save as PDF”.

– Click “Save”. You have created a PDF file of your journal!

There are further programs such as PDF Creator that allow you to create PDF files directly in your browser.

If you don’t want to export your entire journal but only individual entries, this can be done via monkkee’s print function. Simply tick the entries you wish to export, click the print symbol, copy the content of the print window and paste it into your text processing software.

By the way, monkkee does not have an import function at the moment.

Can I keep several journals in one account?

Yes. monkkee offers you the possibility to tag your entries. This allows you to categorize them – for example by creating tags such as ‘Travel diary’, ‘Ideas’ or similar and then assigning each new entry to one of these categories.

My browser crashed while I was writing an entry. Is the entry lost now?

monkkee’s auto-save function ensures that your entry is automatically saved while you are editing it. If you leave the page or the connection between your device and monkkee.com is lost for some reason, the last version will always be saved.

I forgot to log out of my account. Can others who use the computer after me read my entries?

No. The application will automatically log you out if you remain inactive for more than 10 minutes. You can adjust the period of time after which the automatic logout should take place under ‘Settings’.

How do I change the language on monkkee?

In order to change the language on monkkee, go to Settings and then click Language.  Use the drop-down box to select your primary language.

For a detailed description of the available languages and settings options see this blog article.

Does monkkee provide a demo account?

Yes. Simply sign in with the user name ‘demo’ and the password ‘demo1234’ and give monkkee a try. Just like a normal user account, the demo account lets you create entries, assign tags, etc. Functions such as ‘Delete account’ or ‘Change email address’ are obviously disabled. The demo user is periodically reset and any test entries are deleted. Please keep in mind while writing that the demo account is public.

How do I change the date of a journal entry?

This blog article describes how to change the date of your journal entries.

Is monkkee really free of charge?

monkkee is free of charge and should remain free. Therefore, we depend on your donations. Donations are used to pay the bills for our server hosting costs and also allow us to constantly develop new features. Support us with a donation – follow this link to the monkkee snack machine!

How do I check the spelling of my journal entries?

This blog article describes how to enable the automatic spell-checker of your browser to check the spelling of your journal entries.

 

You have not found the answer to your question here? Use the contact form to send monkkee a message.